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Realtime Captioning Service Information Center

Organizations

1. Alternative Communications Services
   Alternative Communication Services (ACS) provides the voice-to-text and sign language services nationally and internationally. ACS's methods include CART (Communication Access Realtime Translation) and Captioning and Text Interpreting (TypeWell). Simply, ACS staff listen to an event (teleconference call, meeting, class, training session, seminar), transcribe what they hear, and send that transcribed text back to the customer with less than a two-second delay. CART and Captioning are verbatim services, where every word is transcribed at a minimum accuracy level of 98.5% accuracy. Text Interpreting (TypeWell) is the meaning-for-meaning transcription of English text, typically found in the educational environment. ACS provides that service on site and remotely. [More Information on Alternative Communications Services]
   
   
2. Archive Reporting & Captioning Service, Inc.
   Archive Reporting & Captioning Service, Inc. offers Communication Access Realtime Translation (CART), the instantaneous translation of the spoken word into readable English text. Often called captioning, this text can be viewed on a notebook computer, television monitor, or large screen allowing everyone to read along and participate. CART is widely used in classrooms, counseling sessions, teleconferences, meetings, seminars, conferences, and trainings, and church services, and other settings. Also available is remote CART, requiring an Internet connection and a computer, and broadcast captioniong. [More Information on Archive Reporting & Captioning Service, Inc.]
   
   
3. CapTel Captioning Service
   The CapTel Captioning Service is offered by Ultratec Inc. (see separate entry) to provide realtime captioning of telephone conversations. Users of the CapTel Captioning Service must have a CapTel telephone (see separate entry), which is designed specifically to interact with the Captioning Service. CapTel Captioning Service subscribers place each call in the same way as dialing a traditional phone. As the user dials an outgoing call, the CapTel phone automatically connects to the Captioning Service. When the other party answers, the CapTel phone user hears everything that they say, just like a traditional call. Behind the scenes, an operator at the CapTel Captioning Service transcribes everything the other party says into written text. The written text appears on the display window built into the CapTel phone. The captions appear almost simultaneously with the spoken word, allowing the CapTel phone users to understand everything that is said either by hearing it or by reading it. Incoming calls must go through the Captioning Service to engage realtime captioning. The CapTel phone is available in a 2-line version that will automatically contact the CapTel Captioning Service for each incoming and outgoing call. The CapTel Captioning Service is available in 44 States and the District of Columbia. It is not available in Alaska, Delaware, Georgia, Louisiana, Massachusetts, and South Dakota. One free CapTel telephone is available to each active Federal employee who uses the Federal CapTel program. [More Information on CapTel Captioning Service]
   
   
4. Karasch & Associates
   Karasch & Associates is a court reporting, captioning, and legal video firm providing accessibility for people who are deaf or hard of hearing. [More Information on Karasch & Associates]
   
   
5. Red Bee Media Limited
   With offices in the United Kingdom, France, Germany, Australia, China, and Singapore, Red Bee Media is a business providing subtitling, audio captioning, and sign language captioning for both live and recorded media, including live television, pre-recorded programs, and DVDs. [More Information on Red Bee Media Limited]
   
   
6. Sorenson Video Relay Service
   Sorenson Video Relay Service® (SVRS®) empowers the deaf and hard-of-hearing community to communicate with both deaf and hearing family, friends or business contacts using video relay service. This free, 24-hour service empowers you place and receive calls with a professional American Sign Language (ASL) interpreter via a videophone and a high-speed internet connection. [More Information on Sorenson Video Relay Service]
   
   

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