Tenacity Operating, LLC

2020 W. Pinhook Road
Suite 101
Lafayette, Louisiana 70508
United States
Telephone: 866-756-0321.
TT: 337-233-8329.
Fax: 337-735-9501.
Web: http://www.accessaphone.com.
Email: sales@tenacitycorp.com.

Products manufactured by Tenacity Operating, LLC (listed alphabetically)

1. ACCESSAPHONE

   Accessaphone is a voice output telephone and caller identification (ID) program designed for use by individuals who are blind or have low vision. This software provides voice output for the standard functions on a multi-user desktop telephone or Voice over Internet Protocol (VoIP) pffice telephone system, and enables the user to control telephone functions through a computer keyboard or alternative input device. Its internal text-to-speech (TTS) capability provides voice output for caller ID and telephone status indicators, including which line is being monitored, how many calls are active, how many and which calls are on hold, whether any voice mail messages are waiting to be checked, and whether the program is currently forwarding calls to another number. The text-to-speech capabilities are customizable, allowing the user to select from multiple voices or alter the speech rate. The user can also disable the program's built-in TTS in favor of a third-party screen reader. The program allows the user to perform telephone functions using a mouse or keyboard, including placing and receiving calls, placing calls on hold, parking calls for retrieval from another phone or by another party, transfering or redirecting calls, conference calling, call forwarding, immediate divert (iDivert) to Voice Mail, call logging, and voice mail access. COMPATIBILITY: For use on IBM and compatible computers (PCs) running Windows. SYSTEM REQUIREMENTS: Windows 2000 with Service Pack 4 or XP Pro with Service Pack 2; Intel Pentium 3 or faster processor; 512 megabytes (MB) RAM; 50 MB of available hard-disk space; sound card and speakers or a headset with a microphone; an extension in Cisco Call Manager 4.x with attached desk phone or soft phone; and Telephony Application Programming Interface (TAPI) Service Provider installed and configured on the user's machine.

2. ACCESSAPHONE IP-TTY

   The accessaphone IP-TTY is a computer-based text telephone (TT) designed for use by individuals who are deaf or hard of hearing or who have communication disabilities. This telecommunication device for the deaf (TDD or TTY) is engineered to enable TTY communications using existing technology and most modern real- time text solutions with no analog lines required. This device supports hearing carry over (HCO) and voice carry over (vco) and includes a multi-line display and a recent calls list. This TTY also enables users to set up an initial response macro for answering incoming calls and save conversations in a text file.

3. ACCESSAPHONE TOTAL CONVERSATION

   accessaphone Total Conversation is computer based text telephone and videophone designed for use by individuals with hearing, vision, speech, cognitive, or mobility disabilities. This system features telephony with simultaneous video, text and audio and is compatible with Braille readers and uses standard session initiated protocol (SIP). For users who are deaf or hard of hearing, the system provides simultaneous video, text,and speech and supports real-time text. For users who have difficulty in reaching, grasping or holding the telephone handset, difficulty in reaching or manipulating the buttons, arrows, or keys of the telephone, or difficulty in completing telephone tasks requiring the use of two hands simultaneously (such as holding the handset with one hand and dialing or selecting keys with the other hand), the system offers auto answer; compatibility with Windows-based specialty input devices; hands-free control of the telephone using a Windows-based voice recognition program; mouse or keyboard control of the telephone with keyboard shortcuts for telephone commands or dialing; no timer used for response or data entry; and real-time text telephone based information and feedback. For users who have difficulty in memorizing or recalling telephone numbers or sequencing steps in a process or have difficulty in understanding user manuals real-time text user cues and prompting; keyboard Shortcuts for telephone commands or dialing; user help built into the software application; no timer used for response or data entry; and large characters and large icons in the display.