Accessible Technology in Today's Business: Case Studies for Success
By Moulton, Gary; Huyler, LaDeana; Hertz, Janice; Levenson, Mark; Microsoft Press(Pages: xviii + 235 pp.) Publication Date: 2002
Book on the use of assistive technology in business. This book demonstrates to business organizations that not only are accessible solutions available today that provide people with disabilities the essential tools they need to work, but that it makes good business sense to do so. It discusses the business value of providing accessible technology in a business organization, including how accessible technology can help businesses to retain valued employees, recruit talented new employees, and attract new customers. It provides an overview of what accessible technology means including information about assistive technology products available today, and how individuals with disabilities and whole organizations can benefit from using these products. In-depth case studies showcase solutions that have been implemented in healthcare, retail, manufacturing, government, and financial organizations. These case studies feature best practices and lessons learned from organizations such as Cingular Wireless, Compaq Computer Corporation, General Motors, RBC Financial Group, Sears, the State of Georgia, UnumProvident, and the U.S. Department of Defense. Case studies include employees with temporary disabilities, learning disabilities, visual impairment, mobility disabilities, hearing loss, and blindness. The book presents a five-step process that businesses can use to develop and execute a strategic accessible technology plan, with ideas on how to measure progress and sustain the plan over time. It discusses important purchase considerations and tools to help businesses to identify suitable solutions.
Published by: Microsoft Press (Website:http://www.microsoft.com/learning/books/default.mspx)
Link to text: http://www.microsoft.com/enable/news/book.aspx
ISBN: 0-7356-1501-2
