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Designing the Experience of Health Care

By Whitney, Patrick; Topics in Stroke Rehabilitation, Vol 15, No. 2, pp. 125-130
Publication Date: March-April 2008

Presentation of three user-centered design projects undertaken at the Illinois Institute of Technology’s Institute of Design. (1) An integrated system, including a handheld patient file and a work board, for medical staff was developed after a 4-week user observation at a medical center. The system eliminates multiple steps in communicating information and keeps complete information concerning a given patient in one place. (2) A medication reminder system was designed using the infrastructure of a pager. The product, MedChecker, was developed through a partnership with Motorola providing the pager hardware and Target selling the product in its pharmacies. (3) A computer software tool was designed to help cardiac patients monitor their diets from home. HEALTHspace is a system of applications that help implement a regimen for diet, exercise, and medication that corresponds to the one developed in the hospital. It includes customized feedback from a nutritionist and tracks patients’ eating to show when they are not meeting nutritional goals.
Published by: Thomas Land Publishers, Inc.   (Website:http://www.thomasland.com)

National Stroke Association    (Web Site: http://www.stroke.org )
This publication is included in the library of the National Rehabilitation Information Center (NARIC), accession number J54328

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