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Functional Outcomes and Patient Satisfaction of Clients in the Seating and Mobility Clinic

By Powers, Penny J.; Lyons, Sarah Jo; Codington, Elisabeth; Pemberton, Larry; Rogers, Daniel; Brown, Renee; RESNA Annual Conference - 2010,
Publication Date: 2010

Study assessed the level of perceived function and satisfaction of wheelchair users regarding their prescribed seating system. An 11-item patient satisfaction survey along with the Functioning Everyday with a Wheelchair (FEW), a 10-question self reported functional assessment tool for individuals using a wheelchair or scooter as their primary seating and mobility device, were administered via telephone to 43 patients, 3 to 4 weeks post-fit. FEW questions addressed stability, durability, dependability, and comfort of the mobility device and its role in enabling the user to perform tasks of daily living, transfer from one surface to another, access transportation, and move about indoors and outdoors. The patient satisfaction survey assessed criteria including scheduling, insurance, evaluation by therapist, and relationship of therapist to vendor. Participants reported a high level of function of their seating system and satisfaction with the evaluation process. The authors contend that slightly lower responses on the FEW questions related to personal care, accessibility to outdoors, and use of transportation may be due to the pre-existing level of function of these patients. A slightly lower response on the survey criteria related to insurance coverage may indicate an area for improvement in the clinic procedures.
Published by: Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)   (Website:http://www.resna.org)

Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)    (Web Site: http://www.resna.org )
Link to text: http://web.resna.org/library/conference_2010/Outcomes/PowersP.html

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